Choosing a request API
Supported ways to create customer inquiries
For new integrations, choose one of these supported paths:
| Need | API |
|---|---|
| Create an inquiry for a new contact | POST /api/v1/leads |
| Create/manage requests for existing contacts | REST v1 requests |
| Capture a website inquiry or booking | Client Forms |
| Keep an existing v1 form snippet working | Legacy embedded forms |
The older POST /api/requests endpoint is a restricted WordPress integration using a deployment-managed credential. It does not accept ordinary workspace API keys and is not the public request API for new integrations.
Use the v1 lead endpoint to create and link a contact, optional property, and request with workspace scopes. Use request conversion to turn an inquiry into a job, quote, or invoice and mark it converted.